Privacy

Privacy policy.

This policy explains what Chisel Industries ("Chisel", "we") collects when you use https://chiselindustries.com and the tools on it, why we collect it, who we share it with, and the choices you have. The site has no user accounts; almost everything here is about three things — the contact and inquiry forms, the free Contractor Scan tool, and ordinary web analytics.

Last updated
Who this covers
Chisel Industries Inc. — chiselindustries.com
Questions
info@chiselindustries.com

What we collect

We collect information in four ways.

  • Contact and inquiry forms. When you use the contact form, the seller-inquiry form on the Utah page, or submit the same information through our API, we receive what you enter: your name, email address, and message, and optionally your phone number, company or business name, city, trade, and a revenue range. We also record the page you submitted from and, if you arrived from a campaign link, the campaign parameters (such as utm_source and utm_campaign), the referring site, and the page you landed on. Those campaign details are held in your browser's session storage for the length of your visit so they can accompany a form you submit later in the same session; they are cleared when the tab closes.
  • Contractor Scan. To run a scan you enter a business name, city, state, and trade. We use those to look up public information about that business — licensing and permit records, public reviews, and the business's own website — and to compare it with other businesses in the same market. The scan is about a business, not about you; we do not ask who you are, and the results are not tied to an identity.
  • Analytics. We use Google Analytics 4 to understand how the site is used: pages viewed, approximate location, device and browser type, and events such as a form submission or a completed scan. Google Analytics sets cookies named _ga and _ga_*. We use Google's Consent Mode: for visitors in the European Economic Area, the United Kingdom, and Switzerland, analytics storage is denied by default and measurement runs without cookies. When a form is submitted we also send the submission event to Google Analytics from our server, associated with the same analytics cookie, so that conversions are counted even when a browser blocks the analytics script.
  • Server logs. Like every website, our hosting provider records the IP address, user agent, requested URL, and timestamp of each request for security and operations.
  • Abuse protection. The forms run a Cloudflare Turnstile check in your browser to tell people from automated scripts; Cloudflare sees your IP address and browser characteristics for that check, and we receive only a pass or fail. We also keep a short-lived count of form submissions and scan requests per IP address to limit abuse; it is held in memory for minutes to hours and is not stored.

How we use it

We use the information you give us through a form to respond to you, to evaluate a partnership or acquisition you ask about, and to keep a record of that conversation. We use scan inputs only to produce the scan. We use analytics to see which pages and tools are useful, to fix problems, and to understand which campaigns bring people to the site. We do not sell personal information, and we do not use it for advertising to you on other sites.

Who we share it with

We share personal information only with the providers that run the site, and only for those purposes:

  • Resend delivers the email that carries your form submission to our team and the confirmation email to you.
  • Google processes analytics data under Google Analytics' terms.
  • Vercel hosts the site and its server logs.
  • Cloudflare runs the Turnstile bot check on the forms.
  • Public data sources — licensing boards, permit records, review platforms, and a business's own public website — are queried by Contractor Scan about the business you name, not about you.

How long we keep it

We keep form submissions for as long as the conversation they started is active and for as long as we need them for business records. Analytics data is retained according to the Google Analytics retention setting on our property. Campaign attribution held in your browser is cleared when your browser tab closes. Server logs are kept for the period our hosting provider's operations require.

Your choices

You can use the entire site, including Contractor Scan, without submitting a form or telling us who you are. You can block or clear cookies in your browser, or use Google's Analytics opt-out browser add-on, and the site will still work. If you have submitted a form and want to know what we hold about you, want it corrected, or want it deleted, email us at the address below and we will act on it. Where you have rights under the law of the place you live, such as the GDPR or the California Consumer Privacy Act, you can exercise them the same way.

Children

The site is for business owners, operators, and people who work in or with the skilled trades. It is not directed to children under 16, and we do not knowingly collect information from them.

Security

All traffic to the site is encrypted with HTTPS and the site sends HTTP Strict Transport Security headers. Form submissions travel encrypted to our email provider. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

Changes to this policy

When we change what the site collects or how we use it, we update this page and the date at the top. Material changes will be visible here before they take effect.

Contact

Questions about this policy or about your information go to info@chiselindustries.com. We respond within one business day.